Every call you miss is an order you lose.
Ordernora answers your restaurant's phone, takes the order correctly, and sends it straight into Square. Set up by you, today, with no sales call.
- Works with Square
- No commission
- No demo required
This happens every rush.
It's 7:40pm on a Friday. The kitchen's slammed, the counter's three deep, and the phone is ringing.
Someone finally picks it up mid-order, mishears a modifier, and the customer hangs up annoyed either way, or nobody picks up at all, and that order just goes to UberEats instead, minus their cut.
Hiring someone to just answer phones doesn't make sense for two rushes a week. And every order that goes through a delivery app instead of your own line costs you close to a third of it.
What are missed calls actually costing you?
Pick your venue type and adjust the numbers to match your restaurant.
Select your venue type
Estimated call volume for a typical restaurant.
Estimated average order value for a typical restaurant. Illustrative, not published research.
Industry benchmark for restaurant-type venues: 9% of calls go unanswered. Source: Revmo AI, State of Calls 2026
Estimated annual revenue lost
$37,000
Around 13 calls a week go unanswered at your numbers above. Most restaurant calls are for a real order, not a general enquiry.
Weekly revenue lost
$715
every week, on average
Calls missed / week
13
orders or enquiries
Recoverable with Ordernora
$33,000
estimated annual recovery
Missed-call rates for takeaway, cafe, restaurant, and pizza venues: Revmo AI's State of Calls 2026 report (12,091 restaurant calls analyzed; geographic scope not stated in the published report). Pub/Other miss rates and all order-value figures are illustrative estimates, not cited research. Recoverable figure assumes a 90% answer rate, not 100%.
What Ordernora actually does
Answers every call, every time.
Rush hour, closing time, three lines at once: the call gets picked up and the order gets taken.
Goes straight into Square.
No one re-types a phone order onto a ticket. If you don't run Square, upload a photo of your menu instead and we build your ordering catalog from it.
No cut of your orders.
You pay for the phone line, not a percentage of what's on it, unlike UberEats or Menulog.
You set it up, not us.
Connect your number, connect Square (or your menu photo), confirm your hours, and go live. No waiting on a sales rep or an implementation call.
Hands off to a real person when it should.
If a call needs a human, it transfers to one instead of leaving the customer stuck with a machine.
Will it get my order wrong?
You review and approve every item and modifier on your own menu before it's ever allowed to take a real call. And it has to pass an automated test first.
Will it sound like a generic robot?
It's built on speech recognition purpose-trained for the accents and menu names Australian kitchens actually deal with. It picks up real dish names like "Dabeli" or a "flat white, no sugar," not just fast-food English.
More questions? See the full FAQ
How it works
- 01
Connect your phone number.
Your customers keep calling the number they already know.
- 02
Connect Square, or upload your menu.
Already on Square? It syncs automatically. Not on Square? Take a photo of your menu and review the draft before it goes live.
- 03
Set your hours.
Tell it when you're open, including split shifts. It won't take orders when you're closed.
- 04
Test it, then go live.
An automated check runs through real orders against your setup before it ever answers a real customer.
Why not just hire someone, or use delivery apps?
| Extra staff | Delivery apps | Ordernora | |
|---|---|---|---|
| Covers every rush | Only if scheduled right | N/A (different channel) | Yes, every call |
| Cost | Wages, even in quiet hours | ~30% per order | Flat plan, no per-order cut |
| Setup | Hiring, training | Sign up to their platform | Self-service, live same day |
| Talk to a sales rep first? | N/A | N/A | No |
Scroll to see how Ordernora compares →
Every other AI phone-ordering product we've found makes you book a demo or join a waitlist before you can go live. You can set this up yourself right now.
Simple pricing, no sales call needed.
Pick a plan based on how many venues you run. Switch or cancel any time.
Starter
For a single location testing the waters.
$99/mo
- 1 venue
- 150 minutes included
- AI phone ordering, every call answered
- Local dedicated phone number
- Works with Square, or your menu photo
- Call transcripts & recordings
- Unlimited order & payment SMS
- Live transfer to a real person
- Call & order analytics
- Email support
Growth
For a growing multi-venue operation.
$299/mo
- 3 venues included
- 750 minutes included
- Everything in Starter, plus:
- Real-time kitchen display board
- Priority support
Pro
For established groups running real volume.
$599/mo
- 5 venues included
- 1,800 minutes included
- Everything in Growth, plus:
- Dedicated account support
Need more minutes?
Buy extra any time: 50 minutes for $10, on any plan. Minutes are talk-time on real calls, not per-order.
Need more venues?
Add extra venues to Growth or Pro for $49/mo each.
Questions owners actually ask
It's tuned for how people actually order over the phone in Australia, not a generic call-centre script. Its speech recognition is purpose-trained for real accents and menu item names, so it understands dish names most generic voice assistants would mangle.
Stop losing orders when the phone rings.
Set up your AI phone line yourself: no sales call, no commission, live today.
Set Up Your Phone LineWe'll email you a one-time code, no password to set up.